🔒 Privacy Policy

At Delicii De Lux, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

1. What Information We Collect

When you interact with us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Order details
  • Payment information (handled securely by third-party providers)
  • IP address and browsing data (via cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your order
  • Improve our services and customer experience
  • Comply with legal obligations
  • Send you marketing communications (only with your consent)

3. Sharing Your Data

We only share your data with:

  • Trusted third-party services (e.g. UBER or delivery partners) to fulfill your order
  • Payment processors (we do not store your payment details)
  • Legal authorities if required by law

We will never sell or rent your data to any third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (for marketing)

To exercise these rights, contact us at [your email].

7. Retention of Data

We retain your data only as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
📧 [email protected]
📞 +44 7881 098080